**THOMAS PARAS**

San Francisco, CA | 650-278-3110 | thomasparas87@gmail.com

linkedin.com/in/thomas-paras | thomasparas.com

**OBJECTIVE**

Software development or technical support role that pairs 10+ years of customer-facing troubleshooting and root-cause debugging with hands-on building of tools, scripts, and REST APIs.

**SUMMARY OF QUALIFICATIONS**

* 10+ years in customer-facing technical support at TripIt, a Concur product (SAP): owned the full support-case lifecycle, from quick fixes to multi-day root-cause investigations across production systems.

* Built and shipped ClassiFinder, a production REST API with a Python SDK, MCP server, and CLI: designed and deployed the full stack on Fly.io, backed by 977 automated tests.

* Delivered 3 internal developer tools at TripIt with no formal dev allocation: scaffolding, regex-generation, and code-review tools that cleared a years-old backlog and reduced repeat issues.

* Strong in a technical, command-line Linux environment: Python, Bash, Git, Docker, CI/CD, SQL log querying, and log analysis, with day-to-day CLI workflows.

* Clear communicator and team leader: produced and directed 10+ stage productions at Bindlestiff Studio, leading cross-functional teams to deadline; coverage in the San Francisco Chronicle.

**EXPERIENCE**

**Software Developer / Technical Support Specialist**	Jul 2015 – Apr 2026

*TripIt, a Concur product (SAP) — Concur Technologies Inc., San Francisco, CA*

* Drove sustained throughput of 10+ support tickets per week, from rapid fixes to multi-day root-cause investigations using AWS CloudWatch Log Insights and AWS Athena.

* Partnered with engineering and product to scope and launch new feature support; led customer-facing escalation coordination, acting as the bridge between users and engineering.

* Engineered declarative regex extraction templates with named capture groups, fallback chains, and hierarchical field extraction; diagnosed and resolved parsing failures across HTML, PDF, and plain-text email formats.

* Managed a production CI/CD workflow inside a Dockerized environment: sparse Git checkout of the template corpus, vendor-level branching, self-reviewed code, direct-to-production merges on passing tests.

* Owned non-production build health; diagnosed and resolved build failures before they reached production.

* Built three internal developer tools end-to-end (2024–2026): create\_new\_datamap, regex\_generator, and code\_reviewer, using Cline/Claude, without formal dev allocation.

* Championed a Neovim-based editor migration (2022) that replaced legacy Vim across the team and materially improved edit efficiency on regex-heavy work.

* Mentored a high school intern (2018): taught authoring and debugging fundamentals; intern shipped working production fixes within the summer.

* Demonstrated LLM-assisted tooling at TripIt's internal GenAI hackathon (2023), an early proof-of-concept later adopted by the team.

**KEY PROJECTS**

**ClassiFinder — Secret Detection API**	classifinder.ai

* Founded and shipped a stateless secret-detection REST API purpose-built for LLM pipelines, AI agents, and CI/CD.

* Architected a 179-pattern engine across 11 categories: AI provider keys, cloud, payment, DevOps, and more, with Shannon entropy scoring and prefix-anchored confidence calibration.

* Adopted an open-core distribution model: MIT-licensed detection engine published openly; proprietary hosted API on Fly.io with scale-to-zero. Four packages on PyPI: API, SDK, MCP server, and cfsniff CLI.

* Engineered for security: pure-function design, zero stored request data, metadata-only logging, in-memory rate limiting.

* Delivered a full ecosystem: FastAPI server, sync/async SDK with LangChain integration, MCP server for agentic tools, cfsniff CLI for local scans, Astro landing page with live demo, and 977 automated tests.

**DMM Internal Tooling Suite — TripIt**	2025 – 2026

* create\_new\_datamap: scaffolding tool with vendor-DB integration and structural validation.

* regex\_generator: clipboard-based text-to-regex converter with 25+ language macro support.

* code\_reviewer: interactive linting tool with format-aware quality checks and incremental safe edits.

**COMMUNITY & VOLUNTEER LEADERSHIP**

**Producer / Director — Bindlestiff Studio, San Francisco**	2016 – 2025

* Produced 10+ stage productions (2016–2020); managed concurrent shows across cast, crew, directors, and venue coordination.

* Conceived and produced The Geek Show (2017–2019) across three iterations, including an SF Sketchfest run; coverage in the San Francisco Chronicle.

* Contributed across the full production stack: producer, writer, director, actor, stage manager, and prop maker.

**TECHNICAL SKILLS**

Languages & Scripting: Python (proficient); Bash, regex, SQL; JavaScript, TypeScript (learning); Java, Ruby (working knowledge)

AI & Tooling: Claude API, Claude Code, MCP architecture, Claude.ai, Cline, OpenClaw/Hermes Agent, n8n, Make.com, Ollama, LM Studio, Groq, vector databases, AI agent development

Infrastructure: Linux, Docker, Git, CI/CD pipelines, SSH, CLI workflows

Data Systems: SQL log querying (AWS Athena), AWS CloudWatch Log Insights, log analysis, JSON/XML, regex-based data pipelines

Editors & Workflow: Neovim, VS Code, Cursor

Networking (studied): TCP/IP, DHCP, DNS, Cisco router/switch configuration

**EDUCATION**

**City College of San Francisco — Computer Science AA program**	2012 – 2015

Coursework: Java, Android development, SQLite, Ruby/Rails, HTML/CSS, network architecture (TCP/IP, DHCP, DNS), Cisco technology. Studied toward CompTIA A+, Cisco CCNA, Network+.